Dr Jeanette Chua obtained her Bachelor of Dental Science degree from The University of Melbourne and began practicing dentistry in Singapore immediately after. She subsequently returned to Australia to further her practice while completing a Master in Applied Commerce. She later did a preceptorship program in Implant Dentistry at the Implant Department of Loma Linda University School of Dentistry (LLUSD) in California, USA. This was followed up with specialty training in Advanced Periodontology and Implant Surgery, and a Master in Advanced Periodontology. She is a member of the American Academy of Periodontology and also a Diplomate of the American Board of Periodontology.

She established Encia Dental Specialist, a private practice limited to Periodontology and Implant Surgery in Kuala Lumpur, Malaysia in 2008. She later founded Artius Dental Group in 2015, in partnership with a team of like-minded practitioners, with the aim of providing quality dental treatment through responsible dentistry and ethical patient care. She lectures mainly in periodontal therapy and implant therapy both locally and internationally.